AI for Social Impact

Insights on ai for social impact.

AI for Social Impact insights

Technology arrives in public systems with large promises and small results. The useful cases are usually dull: records that match, queues that move, files that route to the right desk. The harmful cases are usually the ones designed without the people who will be subject to them. These pieces look at where automation genuinely helps delivery in Indian public systems, and why accessibility has to be built in with disabled users from the first day rather than retrofitted. See our work on technology and public systems.

AI for Social Impact

AI and Disability: Build It With Disabled Users From Day One

Artificial intelligence could be the biggest accessibility gain in a generation. Or it could become one more system that persons with disabilities cannot use. The difference is decided at the design stage.